Information we collect
When you submit a service request, we may collect your name, telephone number, email address, city or service area, service category, urgency, preferred contact method, and the details you provide about your property, equipment, or service need. Our hosting provider may also create standard technical logs containing information such as IP address, browser type, requested pages, and request time.
How we use information
We use submitted information to respond to inquiries, evaluate and route service requests, contact you through your preferred method, provide requested electrical, HVAC, refrigeration, or commercial support, maintain service records, protect the website from abuse, and improve our services.
How information may be shared
Information may be shared between Bright Day Electric and Air Oasis when necessary to route or fulfill your request. We may also use service providers that support website hosting, email delivery, communications, or business operations. We do not sell personal information submitted through this website.
Retention and security
We retain information only as reasonably needed for service, operational, legal, safety, and recordkeeping purposes. We use reasonable administrative and technical safeguards, but no website or email transmission can be guaranteed completely secure.
Your choices
You may request access, correction, or deletion of information you submitted, subject to operational and legal requirements. You may also contact us by telephone instead of using the online form.
Children's privacy
This website is intended for adults seeking property and business services and is not directed to children under 13. We do not knowingly collect personal information from children through the service-request form.
Policy updates
We may update this policy as our website, services, or legal requirements change. The effective date above identifies the current version.
Contact us
For privacy questions or requests, email service.brightdayelectric@gmail.com or call (904) 222-2121.